Use code WELCOME for HKD80 off plus free shipping on your first order.

0

Your Cart is Empty

Shipping & Returns - Rest of the World

For Hong Kong orders, please click here.
 

Where do you ship?

Currently, we ship to the following countries:

Asia:

  • Hong Kong
  • Malaysia
  • Singapore
  • Thailand
  • Vietnam

North America:

  • Canada
  • United States

If you are elsewhere, send us a message anyway and we will do our best to make a special arrangement for you if possible:sup@onefit.me
 

How much is shipping?

Free shipping if you order 2 shirts or more. Otherwise, flat rate shipping is USD15. Delivery time is 4 to 7 business days, tracking will be provided.
 

What happens if I want to return an item?

You have up to 30 days from the date of purchase to submit a return request. Be sure the item(s) hasnot been worn, washed, or damaged, and that you send it back in its original packaging and box. You may submit a return request with your name, order number, and item(s) to be returned tosup@onefit.me

You will be responsible for the cost of return and the condition of the item(s) before it reaches us. Therefore, you should consider using a trackable shipping service and purchasing shipping insurance.

Some companies mark up their prices to offer free return, while we charge only when you return to make sure you are not paying for unnecessary or someone else’s return fee when buying from us.
  

How do I receive my refund?

Refund will be issued in the same format as the original payment, net any shipping fee paid. Once we have received the returned item(s) in acceptable condition, we will process your refund within 5 business days.

Note that once the refund has been issued, it may take a few days to appear on your credit card statement.
 

What happens if I want to exchange an item?

We can help you return your order and place a new one. Let us know if you need help:sup@onefit.me
 

How do I get in touch with you?

Ask us anything! You may reach us bysup@onefit.me or click on the support button at the lower right of our website. We will get back to you asap!

 

 

 

Size Guide
Size XS – 37 S – 38 M – 39 L – 40
Collar(cm) 36.5 – 37.5 37.5 – 38.5 38.5 – 39.5 39.5 – 40.5
Chest(cm) 89 – 93 93 – 97 97 – 101 101 – 105

If you are unsure about sizing or need any help, let us know by clicking on the bubble at the lower right corner on any page of our website, and we will get back to you asap.

Size Guide - Onefit